The co-design of an online support programme with and for informal carers of people with heart failure: A methodological paper

Författare
Allerman, H. Andréasson, F. Hanson, E. Magnusson, L. Jaarsma, T. Thylén, I. Strömberg, A.
Titel
The co-design of an online support programme with and for informal carers of people with heart failure: A methodological paper
Utgivningsår
2023
Tidskrift
Journal of Clinical Nursing
Volym
00
Sidor
1-16
Url
DOI: https://doi.org/10.1111/jocn.16856
Nyckelord
heart diseases, informal caregiving, information and communication technology, participatory design, web-based support
Sammanfattning

Abstract
Aim: To describe the co-designing process of an online support programme with and for informal carers of people with heart failure.
Design: A co- design process built on core concepts and ideas embedded in co-design methodology.
Data sources: Our co-design process included three phases involving 32 informal caregivers and 25 content creators; (1) Identification of topics and content through literature searches, focus group interviews and user group sessions; (2) Development of the online support programme and; (3) Refinement and finalization which included testing a paper prototype followed by testing the online version and testing and ap-proval of the final version of the support programme.
Outcomes: The co-design process resulted in a support programme consisting of 15 different modules relevant to informal carers, delivered on a National Health Portal.
Conclusion: Co- design is an explorative process where researchers need to balance a range of potentially conflicting factors and to ensure that the end users are genuinely included in the process.
Relevance to clinical practice: Emphasizing equal involvement of end users (e.g. car-ers or patients) in the design and development of healthcare interventions aligns with contemporary ideas of person-centred care and provides a valuable learning oppor-tunity for those involved. Furthermore, a co-designed online support programme has the capacity to be both accessible and meet end users' information and support needs, thereby optimizing their self-care abilities. Additionally, an online support programme

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