FAQ for carers with foreign background

Foto: Pixabay

Foto: Pixabay

Nka have developed some answers to questions that can be common among immigrant family carers. The questions are about the COVID-19 situation and we have answered with information at national level. More services could be available at regional and municipal levels.

You find the questions and answers below. 

1. Where can I find information about COVID-19 in my mother tongue?

You can find information about COVID-19 in different languages on many websites of the most important national authorities and agencies. Read more

2. Since I am not fluent in Swedish, if I, or the person I take care of, get sick with COVID-19, do I have the chance of receiving support in my mother tongue?

You can contact 1177 and explain that you need support and that you need an interpreter. They can order a telephone interpreter service and plan a call meeting for you. Read more

3. If I get sick with COVID-19 and I need to fill some applications in order to ask for support for caring my relative, could someone help me in preparing and sending the application?

You can get in contact with the Social service (Socialtjänsten) and the care administrator (Biståndshandläggare) in your Municipality and ask for help. You can reach them by calling the Municipality Office and ask for the Social Service. Read more

4. What happens to the person I am taking care of if I get sick with COVID-19 and I need to be hospitalized/intensive care?

The Social service (Socialtjänsten) of your Municipality will arrange for your relative to receive the care she/he needs. If you, as family caregiver are able to take contacts yourself, you can get in contact with the Social service (Socialtjänsten) and the care administrator (biståndshandläggare) at your Municipality and ask for help. Read more

5. What happens if the person I am taking care of gets sick and needs to be hospitalized? Since he/she does not speak Swedish, can I have the chance to visit/assist him/her at the hospital to help with communication and provide care?

It is not possible to visit/assist people who have been hospitalized for COVID-19. You can be sure that skilled doctors and nurses will take care of your relative. Read more

6. Is there any possibility of financial support for caring for relatives?

You can contact Försäkringskassan for more information. Phone: 0771-524 524. Open Monday – Friday between 09.00 – 15.00. Read more

7. What happens if I, or the person I take care of, get sick with COVID-19 and I need to go out for buying food and medicine?

If you can use internet, many food shops have the option of buying online and delivering at home. If you cannot use internet or you have difficulties because of the language, you can get in contact with the Social Service (Socialtjänsten) at your Municipality to ask for support. Read more

8. How can I keep my elderly relatives safe during the COVID-19 pandemic (as recommended by Folkhälsomyndigheten) since they live in the same house with me and my family and we have a very small apartment?

It is important to follow the health recommendations, such as washing your hands frequently with soap and warm water - before eating, before preparing food, and after toilet use. Read more

9. In my country, all people are using mask to prevent themselves and their relatives being infected with the Coronavirus. I had difficulties in finding masks here in Sweden. Where can I buy them?

The Swedish Health Public Agency underlines that face masks are used by healthcare staff when they are in close contact with patients and need to protect themselves against respiratory droplets, which is one way that COVID-19 is transmitted. Read more

10. During this period, can I (and the person I take care of) still attend the religious functions in mosque/church and visit our friends?

The Government has forbidden events/gatherings with more than 50 people. In general, as the crisis worsened and more people became ill, many parishes had to reschedule - and suspend - their worship service during the spring. Read more

Senast uppdaterad 2020-06-11 av Josefine Göransson, ansvarig utgivare Lennart Magnusson